Create engaging and actionable ACH training that resonates with Originators by focusing on strategies that bring rules-based content to life and drive real understanding. This session explores how to design effective training that reinforces the shared responsibilities of financial institutions and Originators, using practical educational tools and scaffolding frameworks to support growth, strengthen compliance, and enhance the overall integrity of the ACH Network. Attendees will leave with clear, applicable methods to elevate their ACH education programs, improve engagement, and deliver training that not only informs but creates lasting impact.

Speakers:

Debbie Barr, AAP, AFPP, CTP, Nacha

Joseph Casali, AAP, AFPP, APRP, MBA, NEACH

Lawrence Lau, West Coast Community Bank

William Mills, AAP, APRP, Premier Banks

*This recording is not eligible for continuing education credits. 

Tags: ACH, Training

As ACH usage continues to rise, so do the risks of its exploitation for fraud and money laundering, making it increasingly important for financial institutions to stay ahead of evolving threats. This session, led by a Certified Anti-Money Laundering Specialist (CAMS), explores the growing threat of ACH credit-push fraud and how organizations can align their AML programs with Nacha’s evolving risk management expectations. With a focus on the intersection of ACH and AML, attendees will gain a practical understanding of how fraudsters leverage ACH credits to facilitate illicit activity, including business email compromise and account takeover schemes, while also examining Nacha’s Fraud Monitoring Phase 2 requirements for Receiving Depository Financial Institutions to implement risk-based processes designed to identify fraudulent credit entries. Through real-world examples and actionable insights, participants will learn how to recognize ACH-related AML red flags, strengthen fraud monitoring tools, interpret Phase 2 requirements, and build proactive defenses that integrate seamlessly with existing AML frameworks, making this session especially valuable for compliance, risk, and operations professionals navigating today’s complex payments fraud landscape.

Speakers:

Alaina Ackley, AAP, APRP, CAMS, PaymentsFirst, Inc.

Lori Gorkowski, Educators Credit Union

*This recording is not eligible for continuing education credits. 

Tags: Fraud, Compliance

With federal priorities shifting toward digital disbursements and fraud reduction, this session offers a behind-the-scenes look at payments legislation from a Capitol Hill insider and an advocate of the ACH Network. Drawing on recent Hill Day discussions and executive orders phasing out paper checks, panelists will explore how policymakers view the ACH Networks role in modernizing government payments. Attendees will gain insight into current legislative efforts, regulatory challenges, and advocacy strategies shaping the future of secure, efficient, and inclusive payments in the US.

Speaker:

William Sullivan, Nacha

*This recording is not eligible for continuing education credits. 

Tags: ACH. Policy

From sophisticated social engineering to synthetic identities and mule account networks, payments fraud has become more organized, faster moving, and increasingly cross channel, creating new challenges for financial institutions expanding into faster payments, digital onboarding, and omnichannel access. This session explores today’s most active fraud typologies across ACH, wire, instant payments, mobile deposit, and card payments, including the rise of Authorized Push Payment scams and how institutions are responding. Attendees will also gain insight into emerging fraud prevention technologies such as behavioral biometrics and cross channel analytics, while learning how to balance strong fraud controls with customer experience and the demand for instant availability. Through lessons drawn from recent real-world breaches and fraud rings, participants will walk away with actionable strategies to modernize detection and prevention efforts, align controls across payment channels, and prepare for increasing regulatory focus on payments fraud and customer reimbursement expectations.

Speakers:

Angelica Larrañaga, ePayResources

Crissy Terry, AAP, AFPP, APRP, NCP, ePayResources

*This recording is not eligible for continuing education credits. 

Tags: Practical Strategies, Fraud

Nacha’s Risk Management Portal is now updated to facilitate a better user experience for financial institutions. For all financial institutions, we heard your feedback and present the newly redesigned ACH Contact Registry. For ODFIs, the Third-Party Sender and Direct Access Debit Participant registration processes are also refreshed. In this session, Nacha will present an overview of all the enhancements and updates to every module in the Portal. FIs - are you getting the most out of Nacha’s Risk Management Portal?

Speaker:

Jeanette Fox, Nacha

*This recording is not eligible for continuing education credits. 

Tags: Risk Management

My father just wanted to renew his SiriusXM subscription. The next thing he knew, a fraudster had gained access to his phone and was attempting to send payments through his online banking. Friendly fraud, also known as first-party or chargeback fraud, is becoming an increasing challenge for financial institutions as the lines between true fraud, customer confusion, and intentional abuse continue to blur. While often viewed as a merchant issue, these disputes create significant operational burden, compliance considerations, and reputational risk for financial institutions as well. This session will explore how to identify and differentiate friendly fraud from true unauthorized activity, navigate Regulation E requirements, and improve dispute intake and investigation processes. Attendees will also learn practical strategies for reducing friendly fraud while maintaining trust and minimizing friction for legitimate accountholders.

Speaker:

Kari Kronberg, AAP, AFPP, APRP, NCP, PaymentsFirst, Inc.

*This recording is not eligible for continuing education credits. 

Tags: Fraud, Compliance, Risk

With increasing regulatory scrutiny and rising fraud risks across digital payment channels, financial institutions must be prepared to demonstrate strong controls, effective monitoring, and thorough documentation. This session guides attendees through key audit and regulatory expectations for ACH, wire transfers, mobile deposit, merchant remote deposit capture, and instant payments, providing a clear framework for aligning payment risk controls with FFIEC, Nacha, and BSA and AML guidelines. Participants will explore common audit findings, including gaps in due diligence, weak transaction monitoring, and inadequate exception handling, while also learning best practices for risk rating customers and payment channels based on transaction volumes, client behavior, and access methods. The session also delivers practical strategies for documenting policies, procedures, internal controls, and independent review activities to ensure institutions remain audit-ready at any time, along with insight into emerging examiner focus areas such as transaction limits and evolving risk management expectations.

Speakers:

Angelica Larrañaga, ePayResources

Crissy Terry, AAP, AFPP, APRP, NCP, ePayResources

*This recording is not eligible for continuing education credits. 

Tags: Compliance, Regulatory, Fraud, Risk Management

Speakers:

Debbie Barr, AAP, AFPP, CTP, Nacha

Amy Morris, Nacha

*This recording is not eligible for continuing education credits. 

Tags: ACH

Fraud does not take a vacation, and in today’s fast moving payments landscape, neither can your risk strategy. As threats like payroll redirection and third party misuse become more sophisticated, this panel explores how leading institutions are modernizing ACH risk management to stay ahead without overwhelming their teams. Attendees will hear practical insights on what is working today, including how organizations are strengthening fraud detection, enhancing risk oversight, and leveraging data, automation, and collaboration to scale with confidence. The discussion will cover where ACH fraud is increasing and how institutions are responding, how predictive analytics are enabling more proactive detection, effective approaches to managing third party sender and originator risk, and strategies that support audit readiness while maintaining operational efficiency. Designed for ACH, fraud, and compliance professionals, this session delivers actionable tactics that can be applied immediately to strengthen and modernize risk management programs.

Speakers:

Caitlyn Mullins-Smith, NEACH Payments Group

Daniel Szabo, eFraud Prevention, LLC

Heather Williams, NEACH Payments Group

*This recording is not eligible for continuing education credits. 

Tags: ACH, Risk Management, Fraud

The session delves into adapting and applying fraud prevention strategies from the banking sector to various industries. You will explore the significance of leveraging advanced technologies, such as AI and machine learning, to detect and prevent complex fraud patterns in real-time. The discussion will also cover stringent authentication processes like multi-factor authentication and biometrics, comprehensive training for employees and customers, and ensuring regulatory compliance. You will discover the importance of collaboration and information sharing between industries, as well as proactive measures like real-time monitoring and transaction reconciliation. This session emphasizes maintaining customer trust and reputation management while exploring specific adaptations for industries like health care, retail and telecommunications. By adopting these best practices from banking, other industries can enhance fraud prevention efforts, reduce financial losses, and protect sensitive information to ultimately strengthen overall security and build customer confidence.

Speaker:

Steve Lenderman, isolved

*This recording is not eligible for continuing education credits. 

Tags: Technology, Fraud,