Leveraging Identity & Bank-Linked Data to Improve Customer Onboarding to the ACH Network

Conducting appropriate due diligence early in the customer journey is critical for keeping the ACH Network safe and protecting consumers, but it shouldn’t come at the cost of a great, streamlined user experience. Learn how technology is evolving to help you onboard more good users, stay ahead of changing fraud tactics, and reduce administrative work by automating steps in risk decisioning through machine learning. This session will include fundamental tips to ensure that due diligence during customer onboarding is done well, as well as innovative ideas to decrease the burden on your human factor and the Originator.   

Speaker(s):

Jay Parekh, Vice President of Business Development, Chime
John Anderson, Head of Payments and Transfers, Plaid, Inc

*This conference recording is not eligible for continuing education credits.

Tag(s): Remote Connect 2023, RC 2023