Simplifying Exception Handling

In the perfect payments world, there would be no exceptions, and all transactions would be processed systematically with no human intervention. The simple truth is there is no perfect payments world and there will always be exceptions. This session provides an in-depth demonstration of how to take the complexity out of exception handling. Attendees will come away from this session with practical ways to simplify how exceptions are handled through controls, automation, robust reporting, and enhanced policies and procedures.

Speakers:

Aaron Baskerville, AAP, Discover Financial Services, Inc.

Kristy Coulbourn, AAP, Discover Financial Services, Inc.

Aylin Dindi, AAP, Discover Financial Services, Inc.  

*This recording is not eligible for continuing education credits.

Tag(s): ACH, Remote Connect