To Return or Not to Return? That is the Question.

In today’s fast-paced payments landscape, ACH transactions play a vital role in electronic payments, making a strong understanding of exception processing essential. This course provides a comprehensive overview of ACH exceptions, equipping participants with the knowledge and tools to manage, resolve, and minimize issues effectively. Attendees will explore common ACH exceptions, the industry rules governing them, and the step-by-step process for handling returns, dishonored returns, and contested dishonored returns. Additionally, the session will cover return time frames beyond the standard two banking days and the necessary documentation for extended returns.

Speakers:

Angelica Larrañaga, ePayResources

Crissy Terry, AAP, NCP, ePayResources

*This recording is not eligible for continuing education credits. 

Tags: ACH, Exceptions, Returns, Dishonored Returns, Return Time Frame